Miami Begins With Me Customer Service Champion program offers a unique opportunity for businesses to enhance their customer service skills and build awareness of the growing needs of visitors and tourists. The program includes five informative and stimulating in-class modules that strengthen the commitment to provide the best possible experience for visitors.
Graduates of the program will receive an Official Miami Begins with Me Certificate of Graduation, along with a Coupon Sheet filled with discounts that can be used at various attractions and sightseeing tours in the area. Additionally, all graduates will be entered to win a cruise for two out of PortMiami.
According to Cynthia Seymour, the Acting Executive Director of BID, who graduated alongside members of her BID Marketing Team, the program is full of valuable information about what makes Miami such a special destination. She highlighted the importance of tourism and how the program can help local businesses in welcoming and connecting with visitors.
The program not only provides a solid refresher course on customer service but also stresses the importance of the tourism industry in Miami’s economy. BID’s Marketing team walked away with more knowledge, enthusiasm, and ideas for ways to help local businesses. In conclusion, this program is a great way for businesses to learn new skills and techniques to enhance their customer service and create a positive impact on Miami’s tourism industry.
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